FAQ
Moksha Secured Systems delivers secure, scalable IT infrastructure, security, and support solutions that keep your business running without downtime.
Frequently Asked Questions
What services do you provide?
We provide complete IT infrastructure, security, support, AMC services, and refurbished systems.
Do you provide on-site support?
Yes, we offer both remote and on-site support based on your requirement.
Which areas do you serve?
We provide services across your city and nearby business locations.
Do you sell laptops and desktops?
Yes, we offer high-quality refurbished laptops and desktops with warranty.
Are refurbished systems reliable?
Yes, all systems are fully tested, optimized, and ready for business use.
Do you provide warranty on refurbished devices?
Yes, we provide warranty support depending on the product.
Can I buy in bulk for office setup?
Yes, we provide bulk systems for offices, schools, and businesses at competitive pricing.
What is AMC?
AMC (Annual Maintenance Contract) is a service where we manage your entire IT systems on a monthly basis.
Why should I choose AMC?
AMC ensures regular maintenance, reduces downtime, and provides continuous IT support.
Which AMC plan is best for me?
It depends on your number of devices and business needs. We recommend a free assessment before selecting a plan.
Do AMC plans include on-site visits?
Yes, Standard and Premium plans include scheduled on-site visits.
Do you provide cybersecurity solutions?
Yes, we provide firewall setup, endpoint protection, and complete security solutions.
Do you install CCTV systems?
Yes, we provide CCTV installation with mobile monitoring access.
Do you provide data backup solutions?
Yes, we offer both local and cloud backup systems.
What happens if my data is lost?
With proper backup and recovery solutions, we can restore your data quickly.
How quickly can you resolve IT issues?
Most issues are resolved quickly via remote support; on-site support is available when needed.
Do you support software installation and updates?
Yes, we provide complete software setup, updates, and troubleshooting.
Can you set up a new office IT system?
Yes, we provide complete IT setup including network, devices, and security.
